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Shipping and Delivery

Garmin KSA aims to ensure that you have a hassle-free shopping experience and are completely satisfied with your purchase. We take pride in the quality of our products and offering great customer service is our top priority.

For this reason, we offer an easy 7 Day Returns Policy from the date of delivery. Please use the following guidelines to process a return:

  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
  • To return an item, please call our customer service on +966 11 225 3777 or send us an email on [email protected]

Our delivery service is quick and efficient, using established reputable shippers so that you receive your order promptly and in good condition. In order to get your items to you as quickly as possible we ship your items as soon as they are ready. This may result in multiple deliveries with no additional cost to you.

Currently packages are shipped via UPS.

Within the KSA

In the KSA, we are able to deliver to almost all areas within 3-5 business days (Sunday – Thursday). If we are unable to deliver to your location, our Customer Service team will contact you to find a solution.

Our customer service center is available to answer any of your queries from 8 am to 8 pm, 6 days a week. If you have any queries about the delivery of your order, please call Customer Support on +966 11 225 3777

International Orders

We deliver internationally to most countries, excluding any countries on the OFAC list. In some countries, you may be required to pay customs duties on items. This cost is not included in the sale price and should be paid by you on delivery.

We will not ship to any countries on the OFAC list

We aim to deliver internationally within 7-14 business days (Sunday – Thursday) depending on customs clearance. If we are unable to deliver to your location, our Customer Service team will contact you to find a solution.

We strive to provide the most competitive shipping rates and these are automatically calculated upon checkout.

If you are in any doubt whether your order can be delivered, please call Customer Support on +966 11 225 3777 or send us an email on [email protected]

Returns, Refunds & Cancellation

Garmin KSA  aims to ensure that you have a hassle-free shopping experience and are completely satisfied with your purchase. We take pride in the quality of our products and offering great customer service is our top priority.

For this reason, we offer an easy 7 Day Returns Policy from the date of delivery. Please use the following guidelines to process a return:

  • Most items can be exchanged or refunded for any reason within 7 calendar days from the date of delivery, provided that they are in their original condition within the original packaging, with all the tags and labels attached and inclusive of all original spare parts, accessories and documentation such as manuals. Items that are not returned as described above will not be accepted for an exchange or refund.
  • You will not be charged any shipping fees for returning items if they were not as per your order or damaged when you received them. If you are returning an item for any other reason, then you will need to bear the cost of return shipping.
  • All Products carry warranty as offered by AMIT. Accessories, Consumables are not covered under warranty.
  • In case of out of the box failures brought to “AMIT” notice within 7 days from date of purchase, product will be replaced with same model upon certification of the defect pursuant to the warranty terms. In case of non-availability of product, an equivalent product within the same price range or a refund shall be provided. Replacement will be entertained subject to return with accessories and catalogues.
  • Products brought to AMIT for refund, exchange and/or return should be in good condition, unused, with original packaging (along with accessories) & un-registered to any Garmin registration website.
  • In the event of refund, the refunded value will be equal to paid cash value. Refunds will be done only through the Original Mode of Payment made by the Customer during the purchase and will be handed over within 14 working days from the date of refund acceptance. The costs of delivery and installation done (if applicable) shall not be refunded.
  • Upon request of refund, admin fees and bank charges will be deducted from the original amount.
  • All the civil disputes shall be addressed under the jurisdiction of KSA laws.
  • Invoice copy and successful completion of transaction would be treated as acceptance of above items and hence shall be applicable.
  • To return an item, please call our customer service on (+966-11) 225 3777 or send us an email on [email protected]

Cancellation Policy

Any cancellation after order fulfillment & once dispatched is subject for further approval, for more information please call our customer service on (+966-11) 225 3777 or send us an email on [email protected]